Communication and Leadership Skills
for the New Supervisor

 

 

This workshop will use a series of exercises and assessment tools to build the participant's relationship building skills in communications and leadership. In order to effectively lead, the participant will first learn to match particular communication methods to particular situations. In the associated exercises, the learner will develop their verbal and non-verbal communication skills as well as focus their attention on building their listening proficiency.

This workshop will also focus on amplifying others' abilities through evaluation processes, development methods, and motivational techniques. Using the core conflict model and other problem solving tools, participants will also learn to constructively resolve conflict and use it to facilitate positive growth. Finally, participants will learn to use project management techniques to effectively lead organizational transformation.

Throughout the workshop, examples of both effective and ineffective leaders will be used to illustrate habits worthy of emulation as well as pitfalls to avoid.

After this workshop you will be able to:

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Insure that your message is received and understood

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Effectively listen to others

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Use your interpersonal style to be more effective in
motivating people

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Resolve conflicts using various approaches

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Lead organizational change

 THIS WORKSHOP CONTAINS:

COMMUNICATING WITH THE WORKER

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Components of Communication

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Listening and other Communication Skills

MOTIVATING THE WORKER

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Developing the Employee

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Levels of Employee Motivation

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Your Interpersonal Style

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Evaluating Performance

CONFLICT RESOLUTION: RESOLVING WORKER CONFLICTS

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Getting to the Root of the Conflict

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Problem Solving Tools

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Conflict Resolution

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Handling Problem Situations

LEADERSHIP SKILLS FOR THE SUPERVISOR

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Who are the Leaders

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Habits of Effective Leaders

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Leading Change in an Organization

CHANGE MANAGEMENT: IMPLEMENTING NEW PROCESSES

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Project Management Skills

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Overcoming Resistance to Change

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Change Management Tools

WORKSHOP DETAILS

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WORKSHOP AT YOUR FACILITY

MicroCraft will bring this two day workshop direct to your facility for one low price. This workshop is designed for a minimum of 6 and a maximum of 12 attendees. This insures that all participants get plenty of time to try out their new skills during the workshop in a conducive learning environment.

WORKSHOP SCHEDULE

Day One

8:00 AM - 8:30 AM Registration
8:30 AM - 12:00 PM Workshop
12:00 PM - 1:00 PM Lunch
1:00 PM - 4:30 PM Workshop

Day Two

8:30 AM - 12:00 PM Workshop
12:00 PM - 1:00 PM Lunch
1:00 PM - 4:30 PM Workshop

For more information contact us at:

email: contactmc@microcraft-tkc.com
tel: 609-558-3700

 

 

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